(OptMum Digital/Mumbai Option) is committed to helping its customers in every way feasible, which is why it has the most flexible cancellation policy. According to this policy:
Cancellations are only considered when the request is submitted within 6 hours after placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants/execution team and they have initiated the process of shipping/working on them.There is no cancellation of orders placed under the Same Day Delivery category.
No cancellations are entertained for those products/services that the marketing team has obtained on special occasions/events/offers like Month end offers, discount promotions, Diwali, Halloweens, Christmas, New year etc. These are special occasions/events that have a limited schedule and thus cancellations are not likely to be possible.
Any service defect due to of any third-party such as hosting, servers images, hosting or content writing, OptMum Digital/Mumbai Option cannot be held accountable in any way. Any efforts OptMum Digital/Mumbai Option has to put while coordinating/liaisoning with them has to be paid as per the standard rate of the company.
If you think that the product you received was not what you expected on the website or according to your expectations, notify us at the customer support within 24 hours after receipt of the item. Our Customer Service Team after looking through your complaint will come to the appropriate action.
Refund Policy –
When you purchase our services or products due to the nature of our business, OptMum Digital/Mumbai Option does not offer any guarantee of refund. If in any way not completely satisfied with the purchase, please inform us by our support team within 24hrs of receipt of the item. Our Customer Service Team after looking at your complaint will make the appropriate action.
For SEO services the payment plan allows customers to make the monthly payments following a review of the performance of prior work. Due to the nature of the business, any SEO company including OptMum Digital/Mumbai Option can not offer guarantee of rankings/traffic/sales. When you make the next payment or paying to start a brand new venture you acknowledge that you’re satisfied with service that have been provided to date.